Rental: Rental FAQs
does NAR rent to?
North American Rentals rents exclusively to equipment rental
What types of equipment
do you rent? We specialize in large scissor
and boom lifts.
Where do you rent your
equipment? We rent throughout the United States
Will I need a certificate
of insurance? Yes, we require a certificate
of insurance naming North American Rentals as additional name
insured on your policy, and coverage for physical damage to
the unit(s). The specifics are contained in our contract.
We can contact your insurance agent for you to request these
How do the machines get
moved? You can either use your own truck or
a qualified common carrier.
If I decide to use outside
cartage, can you help me set it up? Yes. In
fact, we’ll contact the carriers for you and obtain
up to three rate quotes. Then you decide which carrier you
prefer and we’ll arrange the trucking for you. To ensure
the lowest price possible, the trucking company will bill
Who pays the freight?
Since the machine(s) are coming from another dealer’s
yard, you only pay the inbound freight. The next customer
pays for the outbound freight.
Who is responsible for maintenance during the
rental? The equipment is maintained by you the
customer, as stated by NAR’s maintenance policy. You
service and inspect the equipment as if it were your own,
following the manufacturer’s preventative maintenance
schedule. You can review and download the service schedules
for each piece of equipment in our Reference
Do you also include service
manuals in case our service department needs them?
You can download most of the service manuals from the manufacturer’s
web site. If you are having problems obtaining an electronic
version, contact NAR for assistance. To access our manufacturers’
For Canadian rentals is
your equipment CSA compliant? Most of our equipment
is CSA compliant. When you call to order equipment we will
advise you which available machines are CSA-compliant.
Do you ever sell your equipment?
Yes, occasionally we sell some of our rental fleet, and other
times we have customers ask us to assist them in buying or
selling their used equipment. If you’re interested in
purchasing used equipment or have equipment for sale - call our office at 815-636-0500.